Rework and hourly work, with responsibility on the record
Who pays is a required answer, not a conversation you have three weeks later.
Rework and hourly jobs price as hours times your labor rate plus materials plus any rush fee. Every rework order requires an explicit responsibility answer — client, designer, or workroom — recorded prominently on the order so the financial outcome is never ambiguous.
Built for the uncomfortable jobs
Mandatory responsibility
The order cannot be completed without recording who is paying. The answer is styled prominently on the ticket so the workroom sees it too.
Hours, materials, rush
Labor hours run at your configured rate, materials are itemized, and rush work applies the same percentage rule used across the platform.
Reported separately
Rework shows in profitability reporting as its own category, so you can see what warranty work truly costs you each quarter.
See it against your own numbers
We load your pricing and your cost book before your team ever logs in.