Work the system takes off your desk
Responsibilities you can delegate, with a record of everything that was done on your behalf.
Beyond answering questions, Silhouette Suite carries out standing responsibilities: monitoring exceptions, preparing drafts, escalating what is stuck, and assembling the change sets and follow-ups that would otherwise sit on someone's list. Every autonomous action is attributed, logged and reversible.
Standing responsibilities
Exception watch
Ordered items without an ETA, quotes awaiting approval, specifications never finalized and checklists overdue are surfaced before a client asks.
Follow-up preparation
Draft messages appear against the contact or opportunity, ready for a human to send.
Data hygiene
Duplicate contacts, missing sidemarks and inconsistent client records are flagged with a suggested resolution.
Always reversible
Nothing autonomous is irreversible. Drafts stay drafts, imports can be rolled back, and every action names its author.
You set the leash
Each responsibility can be set to observe, suggest, or act. A new workspace starts in suggest mode and you widen it as trust is earned.
See it against your own numbers
We load your pricing and your cost book before your team ever logs in.